MORE THAN A PROVIDER,
WE’RE YOUR PARTNER…
The process our company employs are designed to guarantee that your company’s investment in our software is a wise one for both your company and ours – this assures that you are not “sold” a solution that your company can’t benefit from. Before recommending and implementing our solutions we carry out an analysis to determine how compatible your needs and our solutions are. Part of the analysis that we do internally is to help us determine if there is a mutually beneficial fit between the solutions we offer and your particular set of circumstances; we do this because it helps us make sure that we do not take on clients that don’t benefit from our software as time passes. We try to determine whether there is a technical fit and a good financial benefit to your company. Carrying out the analysis helps us with client retention, references, and lowers our maintenance costs, etc. – savings and benefits that we pass on to you!
QUALITY IT PROVISION
Our dedication to learning and training ensures we are fully equipped to install and support the latest developments in technologies and IT infrastructure for business. Enjoy real peace of mind knowing that if IT problems arise, they will be quickly resolved, minimizing any negative impact on your business.
- Depending on your requirements, this usually begins with an engineer or consultant carrying out an audit to document your site so we get a comprehensive understanding of your requirements.
- We then combine our technical expertise and sound business logic to recommend and deploy robust hardware and software solutions to assist your organization in gaining and sustaining competitive advantages.
- You will be assigned a dedicated account manager who will be your initial point of contact should you have any issues or concerns.
QUALITY IT SUPPORT
We pride ourselves on the strength of our solutions and service. Any time you identify any problem that requires our attention you can contact your dedicated account manager and directly address the issue. Each account manager will have detailed and up to date information on your specific set of conditions. By combining your dedicated account manager and our strong fleet of technical consultants and on-call professional engineers, you will have someone to rely on to get your IT back up and running.
Our staff takes ownership & responsibility of customer issues end to end. With Kebrite your company will enjoy innovative outcome-oriented IT support services that closely align with business needs and result in greater productivity and return on your investment.
PRESENCE.
The company’s presence and capability to deliver support services encompasses offices in Canada, and affiliates all over the United States, Central America and Australia.